Earnlocker help
A little help.
Then back to your day.
Questions about earning minutes, blocking apps, or your account? Get in touch.
Contact support
Email us with your iPhone model, iOS version, and a short description of what happened. Please do not send passwords, sign-in codes, or private journal entries.
Email supportHow do I earn screen time?
Review due flashcards, finish lessons and review quizzes, complete tasks, run a focus session, or write a daily journal entry. Earned minutes go into your balance. Your current rewards and limits appear in Settings → Earning & unlock rules.
What is free?
After onboarding, you can close the yearly trial paywall and continue free forever with one blocked app, one blocked website, your own flashcard decks, focus, tasks and journaling. Premium unlocks more blocked apps and websites plus built-in decks, lessons, review quizzes and shadowing.
Why are my apps still locked?
Earning adds minutes to your balance; spending starts an unlock session. On Today, choose an unlock duration. Keep an internet connection available so Earnlocker can check your balance and sync your session.
How do I choose apps and websites?
Grant Screen Time access during setup, then choose an individual app and website. Free includes one app and one website; categories and additional apps or sites require Premium. A website selected in the Screen Time picker takes priority over the typed-domain list on the free tier. You can change your selection in Settings → Apps & sites on this iPhone. Screen Time blocking needs a real iPhone and is not supported in the iOS Simulator.
How do I pair my browser?
Use Settings → Pair a browser in the iPhone app, then enter the pairing code in the Earnlocker browser extension. Pairing codes expire after 10 minutes. The extension shares your balance and unlock session with your account.
Why did my focus session end?
Switching to another app ends a focus session without a reward. Locking your phone is allowed. The current session length and reward are shown before you start.
Subscriptions, cancellation, and refunds
Subscriptions purchased through the App Store are managed by Apple. To view or cancel one, open iPhone Settings → your name → Subscriptions → Earnlocker. Deleting the app or your Earnlocker account does not cancel an Apple subscription.
For a billing problem or refund request, visit Apple’s purchase support. Refund eligibility is decided by Apple.
How do I delete my account?
In Earnlocker, open Settings → Delete account and confirm. This deletes your account and its tasks, cards, journal entries, and associated account history from the active service. If you cannot sign in, email support from your account email address for help. Cancel any Apple subscription separately.
Privacy questions
Read our privacy policy or email vukasin.dev@gmail.com.